Completed -
We have resolved the routing issue that occurred during the router upgrade, and the maintenance has been completed successfully. All services are now fully restored, and customer machines are reachable again via the public network. Our team has confirmed that everything is operating normally.
We apologize for the disruption and for any inconvenience this may have caused.
Jan 21, 14:48 UTC
Update -
CloudSigma would like to inform you that during the router upgrade, we encountered an issue with the routing, which has caused the cloud to become unavailable and customer machines to be unreachable via the public network.
Our administrators are actively working to resolve the issue. We will keep you updated and provide further information as soon as possible.
Please accept our apologies for the inconvenience.
Jan 21, 12:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 09:00 UTC
Scheduled -
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Izmir cloud. More precisely, we will be upgrading the operating system on one of our routers.
IMPACT:
There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Jan 15, 10:46 UTC